Return Policy & Guarantee at Juniker Jewelry

Dedicated To Your Satisfaction.

Juniker Jewelry wants you to be 100% satisfied with every purchase from us. That’s why we offer a 30-Day Return Policy on each and every purchase—with no questions asked*. Juniker does guarantee that if you experience a problem with any purchase during a reasonable amount of time, we will work with you to repair, replace and/or resolve those issues.

*The only exception is a special ordered piece or custom made item which we are happy to work with you on an individual basis to help resolve any issues

RETURNS & EXCHANGES

Returns & Exchanges are accepted within 30 days of purchase. Special orders and altered items are non-returnable.

REFUNDS

Refunds are accepted within 30 days of purchase.  All refunds must be in "new condition" with included gift box.  We do not offer refunds on Clearance items or Vault Value items.  If an item has been altered from its stock size, that charge is non-refundable.  

CANCELED / RETURN LAYAWAY PURCHASES

  • Layaway orders canceled within 30 days of the original purchase date are eligible for a full refund.
  • Layaway orders canceled after 30 days of the original purchase date will be eligible for store credit only.